Effective Date: October 2024

This Privacy Policy describes how riotpowersports.com (the “website,” “we,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we collect the following types of information:

a. Device Information

• Examples: IP address, browser type, time zone, cookie information, pages viewed, and interaction with the website.
• Purpose: To load the website accurately and analyse usage to optimise performance.
• Source:  Collected automatically using cookies, log files, and tracking tools.

b. Order Information

• Examples: Name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number.
• Purpose: To process orders, provide products/services, manage shipping, and communicate with you about your order.
• Source: Collected from you when you place an order.
• Disclosure: Shared with our payment processor, Shopify.

c. Customer Support Information

• Examples: Email address and any other information you provide when contacting us.
• Purpose: To respond to your inquiries and provide support.
• Source: Collected from you.

2. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for deletion.

3. Behavioural Advertising

We may use your personal information to provide you with targeted advertisements and marketing communications. This includes:

• Using Google Analytics to understand how customers use our website. For more information on Google’s data practices, visit Google’s Privacy Policy. 
• Sharing information about your usage of the website and interactions with our ads with advertising partners. This may involve cookies and similar technologies, which you can consent to depending on your location.

4. How We Use Personal Information

We use your personal information to:

• Offer products for sale
• Process payments
• Ship and fulfil orders
• Keep you informed about new products, services, and offers

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless you request its deletion. Please see the 'Your Rights' section for more information on your right to erasure.

6. Your Rights

CCPA Rights: If you are a California resident, you have the following rights:

• Right to access your personal information
• Right to request correction or deletion of your personal information
• Right to data portability
• To exercise these rights, please contact us using the information provided below.

To exercise these rights, please contact us using the information provided below.

Authorised Agents: If you wish to designate an authorised agent to submit requests on your behalf, please reach out to us.

7. Cookies

We use cookies to enhance your experience on our website. Cookies may be used for the following purposes:

• To remember your preferences
• To keep you logged in to your account
• To analyse website usage

You can manage your cookie preferences through your browser settings.

8. Embedded Content from Other Websites

Our website may contain embedded content (e.g., videos, images, articles). This content behaves as if you have visited the other website, which may collect data and use cookies. We encourage you to review the privacy policies of any external websites you visit.

9. Do Not Track

We do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser due to the lack of a consistent industry standard.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through our website or via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@riotpowersports.com

Address: 680 S Cache Street Suite 100-7414 Jackson, WY 83001 (Monday-Friday: 9am-5pm MST)

Phone: 1(888)-685-9171